Travel & Hospitality Leaders Forum (Montreux, Switzerland, June 2018)

What

The Travel & Hospitality Leaders Forum is focused on strategic meetings that offer networking opportunities designed to facilitate growing business relationships and continued discussions.

Key Topics

• Distribution Universe – Optimising global distribution channels to effectively reach audiences, form fruitful partnerships and grow direct profits
• Digital Marketing Jigsaw – Seizing the opportunities of the digital revolution to bring brands closer to customers, encourage engagement and win over sophisticated audiences
• Time to Read Minds – Meticulously identifying customers’ preferences in the age of hyper-personalisation to create compelling experiences, get competitive differentiation and build trust
• Digital Revenues – Leveraging innovations to tackle new consumption models, build unique value propositions and turn empowered customers into devoted fans
• Innovation Rollercoaster – Driving steady innovation through selecting the most relevant upgrades that secure benefits for all stakeholders and prioritise corporate objectives
• Data-Driven Highway – Getting smart about data science to get under the customers’ skin and speed-up the creation of personalized offerings to enhance loyalty

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Where

Fairmont Le Montreux Palace, Montreux, Switzerland

When

18-19 June, 2018

How much

For more information, visit the official website

Who’s on

Attendees will benefit from visionary keynote presentations, real-life case studies and interactive sessions.

Keynote speakers

• Ana Marita Brant, Director, Global Guest Experience & Innovation, Dorchester Collection
• John P. Rees, Senior Director of Operations, Middle East & Africa, Marriott International

Marketing Leaders Stream

• Antoine Dubois, SVP Marketing Global Strategy, AccorHotels
• Pablo Gago Quiroga, Global Sales & Marketing Director, Room Mate Hotels
• Dr. Jan Sammeck, Director E-Commerce, Deutsche Hospitality
• Mauro Oretti, VP Marketing & Commercial Synergies, SkyTeam

Customer Experience Leaders Stream

• Thomas Stack, Head of Customer Experience, Albatros Travel
• Geoffray Maugin, SVP Global Guest Experience & Business Performance (Luxury Brands), AccorHotels
• Annette Höher-Bäuerle, Group Customer Experience Director, Thomas Cook Group

Technology Leaders Stream

• Carlos Sánchez, Senior Manager Big Data Analytics and Product Innovation, Carlson Wagonlit Travel
• Dr. Jassim Haji, CIO, Gulf Air

CLICK HERE for full program